Shipping and Digital Delivery Policy

1. Nature of the Product

Boutique Manager Technologies ("Boutique Manager", "we", "us", or "our") sells electronic access subscriptions to our proprietary cloud business management software. The platform provides digital workflow automation for boutique owners, tailoring studios, alteration shops, and bridal fashion labels.

Because Boutique Manager is completely cloud-based, no physical shipping or packaging applies to any of our plans or transactions.

2. Mode of Delivery (Electronic Cloud Provisioning)

All subscription orders and trial registrations are fulfilled electronically via the Internet:

• Automated Instant Provisioning: Upon successful submission of the registration form or verified payment completion via our payment gateway (Razorpay), your boutique workspace is generated automatically in real time.
• Welcome & Activation Email: Within two (2) to five (5) minutes of checkout, an automated onboarding email is dispatched to your registered email address containing your login link (https://partner.boutiqmanager.com/), account identifier, and administrator access confirmation.
• Direct Web Browser Access: You can log into your workspace immediately using any standard web browser on desktop, tablet, or smartphone without downloading or installing software binaries.

3. Shipping & Delivery Charges

Since all services are delivered over digital telecommunications networks, shipping charges are ₹0.00 / $0.00 (Free) for all customers globally. You will never be billed for handling, freight, postal, customs, or courier fees.

4. Delivery Confirmation & Tax Invoices

• An official digital tax invoice (GST-compliant in India, VAT/sales tax receipt internationally) is generated immediately upon transaction clearance and delivered as a downloadable PDF to your billing email address.
• You can also view and download complete historical invoices at any time by visiting the Settings → Billing & Invoices section of your active boutique dashboard.

5. What to Do if Digital Delivery is Delayed

In rare circumstances, network latency or aggressive email spam filters may delay the arrival of your welcome email. If you have not received your account activation credentials within 10 minutes of payment confirmation:

1. Check your email application's Spam, Junk, or Promotions folders for a message from support@boutiqmanager.com.
2. Navigate directly to https://boutiqmanager.com/contact.html and use the password reset link with your registered checkout email.
3. Contact our priority customer support desk via WhatsApp or phone at +91 62398 58645 or email support@boutiqmanager.com with your Payment ID. Our technical support team will manually verify and activate your workspace within 30 minutes during operating hours.

6. Payment Processing Compliance

All subscription transactions on our platform are processed securely via Razorpay Software Pvt. Ltd. for both Indian payments (INR, UPI, Cards, NetBanking) and international card payments (USD, global debit and credit cards). Razorpay adheres to the highest global standard of security (PCI-DSS Level 1 certification). Cardholder credentials are tokenized directly and are never stored on Boutique Manager servers.

7. Contact Information

If you have any questions regarding digital fulfillment or account access, please contact our support desk: